Emergency Services
Data Mechanix is available 24 hours a day and 365 days a year.*
Data Mechanix is available 24 hours a day and 365 days a year.*
There are two types of Critical responses.
In lab: With Priority service, a skilled engineer will immediately assess your critical need upon arrival. Within 4 hours, an engineer will have an assessment completed. With our emergency service, a team of engineers will be working on your job continuously 24 hours a day until the data is recovered.
Onsite: With Onsite service, an emergency response team will arrive at your location within 24 hours. This service is for those customers who for security or size constraints or prohibitive data size, cannot ship the product to our lab.
*A typical recovery priority is completed within 24 hours either onsite or in lab. Since engineering overtime is involved with every after hours request, typically a 50% surcharge is assessed to each recovery, and a $250 service charge will be assessed for each after hour's evaluation. Onsite service is considerably more expensive than lab service. Weekends and Holidays are extra.
Call Now for Emergency Response Services
Emergency Response: 800-886-2231 ext. 114
In lab: With Priority service, a skilled engineer will immediately assess your critical need upon arrival. Within 4 hours, an engineer will have an assessment completed. With our emergency service, a team of engineers will be working on your job continuously 24 hours a day until the data is recovered.
Onsite: With Onsite service, an emergency response team will arrive at your location within 24 hours. This service is for those customers who for security or size constraints or prohibitive data size, cannot ship the product to our lab.
*A typical recovery priority is completed within 24 hours either onsite or in lab. Since engineering overtime is involved with every after hours request, typically a 50% surcharge is assessed to each recovery, and a $250 service charge will be assessed for each after hour's evaluation. Onsite service is considerably more expensive than lab service. Weekends and Holidays are extra.
Call Now for Emergency Response Services
Emergency Response: 800-886-2231 ext. 114
